Comments on: Why not to buy a PC from “The Computer Shop”

By: 1faye

1faye — Fri, 05 Aug 2005 05:01:39 +0000

i have deoptimised my modem 10 times now. Its locked again and i cant get on the tiny website is there another way. I have such a bloody headache. Thanks

By: 1faye

1faye — Fri, 05 Aug 2005 04:58:23 +0000

tiny website not running how can deopt modem without website

By: Lynn

Lynn — Wed, 27 Jul 2005 20:08:05 +0000

I made a big mistake in buying a Time Traveller laptop. It broke down after a few weeks. I took it back to the shop and the manager and assistant were very rude to me. Because I didn’t buy their after service warranty (even though it has a one year warranty after purchase) they did not want to know. I wanted my money back and they refused to give it. They also said I had to phone their expensive helpline. I was told I could take it to another branch as they had an engineer instore. He didn’t know how to fix it and I eventually persuaded him to let me use their phone to call the helpline. They just told me to reboot. A day after it developed the same problem. I phoned customer services and they told me that I would have to phone their expensive helpline. I said it wasn’t worth it because I did that the other day and it got me nowhere. The woman said there was no record of me phoning the helpline. I wrote to Trading Standards. I then had to phone the helpline to arrange for them to come and collect it for repair and even then the man on the phone tried desperately to sell me their extra warranty cover. It has broken down again,and even a few of the keys have fallen off but I have just consigned it to the scrap heap. I don’t want anything to do with Time Computers and was very happy today when I read on Sky News that the company that makes them is in trouble and has had to close all its shops. Hope its true so that nobody else has to face such a bad experience of buying from them.

By: Max Watson

Max Watson — Tue, 19 Jul 2005 03:15:21 +0000

Go to http://www.tiny.com/deopt and follow the instructions - Bam! Unlocked modem for free!! Enter any old name and don't bother with the order no - they don't matter

By: foysal miah

foysal miah — Mon, 11 Jul 2005 19:09:33 +0000

hi my modems is ,locked by supanet so i cant not use other isp proivied
please unlocked my modems for free

By: Bernard O'Hara

Bernard O'Hara — Mon, 13 Jun 2005 05:27:15 +0000

I also bought a time heap of crap for over £700.It has crashed every day since I got it and the only advice I got from time after calling the £1 per min helpline was to buy a Windows disc and reinstall windows,and take out a further 2 year warranty.When I pointed out that the manufacturers warranty was no good so why should I pay them for an extra warranty they could only insist that I take the windows disc at about £30 and re-install,with no attempt to honour their warranty.Needless to say when I bought my laptop I did not go to the computer shop.After my experience with Time I would not buy a 5 amp fuse from the computer shop and to the man from cust service who called my wife to ask if I was happy with my purchase,and who said he would call me personally after being told the problems,thank you for being so good at you job that you did not bother to to call back.

By: Anonymous

Anonymous — Mon, 23 May 2005 04:09:45 +0000

I wrote a note on the other website about Tiny. I was thinking about buying one until I read the small print at the bottom of their ads. It stinks!

By: cliff

cliff — Tue, 10 May 2005 22:42:39 +0000

can you please send me deoptimising instructions for supanet,i bought a laptop from computer shop and cannot connect to internet through my telewest line. please help

By: Clare

Clare — Sat, 16 Apr 2005 04:30:51 +0000

Please help me!! My friend and I mistakenly bought two Tiny pc’s and have the usual headache of not being able to connect to aol. I did call someone, somewhere(!) and they kindly talked me through the whole process and I wrote it all down. Now, having had a clear up my friend wants to deoptimise Supanet for aol access and I can’t find the bloody paperwork I had kept. Aaaaaaaaaah. Can you send me the deoptimising instructions please. We will love you forever! Ta